How-to · When something breaks

Fix another machine that will not appear

Work through why a paired or pairable Turret install is not showing up.

You expected another Turret install to show up, paired or not, and it has not.

Open Settings, the Services tab, on both machines.
Switch Peer Discovery on, on both machines, if it is not already.
Confirm both machines are on the same network. Discovery finds nothing across two separate networks.

Once paired, a peer's row in Paired peers reads "Connected", "Not connected yet", or "Unreachable" with the last time it was seen.

A failure below the network layer — a firewall blocking discovery's own broadcast, for instance — shows no error anywhere in Turret. A machine stuck on "Not connected yet", with both sides otherwise set up correctly, can be a network problem. Nothing in the app can detect or report that layer.

See Pair two machines for what a successful pairing looks like.

See Settings for the Services tab's Peer discovery field.